program detail
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NZD 19000

Annual Tuition Fee

*Subject to change and other fees
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Application Fee

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12 months


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Program Overview

Become a key asset for any business. Study our New Zealand Diploma in IT Technical Support and become an essential role in the information technology world.

This programme will provide you a broad understanding of the core concepts and practical skills in IT, with a technical support focus. Learn about various operating systems and how to programme robust websites while developing knowledge of IT operations and IT management. You will operate within the applicable professional standards and practice, as part of a team, or independently with a broad level of supervision.

This qualification prepares students for the following international certifications: CompTIA A+, Cisco CCNA and ITIL Foundation.

What You Will Learn

  • Network Technologies - Provides the knowledge of fundamental concepts of networking principles, area networks, virtualisation, and cloud technologies which will assist student how to configure, secure user systems, and troubleshoot.
  • Programming - Provides the basic concepts of programming, and different data and control structures in programming which will help develop skills in designing, writing, testing, and debugging computer programs.
  • Technology in Society - Introduces the evolution of computing world which includes the current and emerging technologies, technical needs and its impact to the society.
  • Web Design and Database Application - Provides the skills and knowledge to design and create robust websites implementing HCI principles and usability tests to meet user requirements as well as knowledge of database fundamentals and implementation of a database application in solving business problems.
  • Computer Network Principles - Provides fundamental knowledge and skills to build, configure, deploy, and troubleshoot a computer network. It also includes monitoring systems to ensure network availability.
  • Operating Systems - Provides students with skills and knowledge of various operating systems and its applicability to a business. Includes operating systems installation, configuration and troubleshooting concepts to resolve technical issues and manage OS environments using CLI and GUI-based utilities.
  • Security Fundamentals - Provides fundamental concepts of network security in identifying threats and vulnerabilities and application of security best practices, appropriate methods, and tools to mitigate them and resolve technical issues.
  • IT Support and Service Management - Apply the concepts of IT service management to plan, deliver and support delivery of IT services to organisations and end uses for optimal operations.
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Additional Information

Program Level UG Certificate / Diploma

College/University Processing Time 30 Days

Program Format Full-Time

Program Intake


Jul 2024


Feb 2024

General Admission Requirement

    Academic Requirement

    • Minimum Level of Education Required: To be accepted for this program, students must have Standard XII Higher Secondary Certificate.

    5.5 IELTS Score
    50 PTE Score Minimum Overall Score
    60% CGPA Minimum Overall Score

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    Tuition Fee

    The values given below are estimated figures, excluding extra charges like material fee, student activity fees, athletic fees, health care, etc., for courses. To know more, please visit the Programs page.

    Average Tuition Fee Per Year


    Tuition Fee


    Application Fee

    20000 Per year

    Average Cost of Living

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    The living costs include the total expenses per month, covering accommodation, public transportation, utilities (electricity, internet), books and groceries.

    Check program website for more information about funding options.

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