Diploma in Medical Administration Assiniboine Community College - Victoria Avenue East Campus (Brandon), Canada

Assiniboine’s two-year Medical Administration diploma program prepares graduates to perform administrative duties in doctor's offices, hospitals, medical clinics and other medical settings. 

Program Learning Outcomes

• Utilize Microsoft Office, accounting software, and other industry-standard software programs for a variety of administrative tasks.  
• Use communication and interpersonal skills to interact professionally with colleagues and clients. 
• Apply problem-solving techniques to resolve complex issues that may arise in office settings. 
• Demonstrate accuracy and attention to detail in administrative tasks. 
• Utilize time-management and organizational skills to manage tasks and responsibilities efficiently. 
• Present information clearly and concisely in a variety of formats. 
• Anticipate and action solutions to needs of the office.  
• Maintain professionalism while working towards tight deadlines in a fast-paced environment.  
• Apply administrative skills and medical knowledge to assist medical professionals in various medical settings.  
• Execute medical office procedures, including scheduling appointments, medical record-keeping, and maintaining patient confidentiality and privacy. 
• Use effective communication skills to interact with patients/clients and other stakeholders to ensure efficient and accurate healthcare service delivery. 
• Complete work within Canadian healthcare laws, regulations, and policies, including those related to patient rights, privacy, confidentiality, and medical ethics. 
• Utilize transcription software and other technology tools to accurately transcribe and maintain medical records and documentation. 
• Apply critical thinking and problem-solving skills to address challenges and provide solutions in a fast-paced medical environment. 
• Collaborate effectively with team members and healthcare providers to ensure the smooth and efficient operation of medical offices and clinics. 
• Maintain professional development and stay up-to-date with changes in the medical field, including new technologies and regulations.