Graduate Certificate in Hospitality and Tourism Operations Management Humber International Graduate School, Canada

Humber’s Hospitality and Tourism Operations Management graduate certificate program is your fast-track entry into one of the world’s most dynamic industries which continues to offer great employment advancement potential. Gain the skills needed for success in an exciting career in tourism and hospitality management both in Canada and internationally.

It is widely expected that post-COVID19, travel and tourism will rebound and pent-up demand will result in a surge of middle management job opportunities for professionals in every sub-sector of this industry.

The program covers a wide array of subjects including key areas of the tourism industry such as sales and digital marketing, human resources, leadership and strategic business planning. The curriculum brings the industry into the classroom and connects the student with the industry through guest speakers, field trips and industry engagement.

Enjoy small class sizes, taught by faculty with extensive industry experience and strong tourism and hospitality connections.

• enhance your resumé with industry certifications such as service excellence, Google Ads, Facebook Blueprint, responsible alcohol beverage service, and wine and beer knowledge
• embark on a 8-week industry placement providing you with on-the-job experience and industry contacts
• gain valuable instruction and guidance from faculty with extensive industry experience in concepts such as marketing and sales, leadership management, finance, and sustainability
• learn leading technologies used by notable global brands including Silverware, the leading restaurant point-of-sale system and Opera, the premier hotel management system software

Work Placement
Your work placement will provide you with the vital hands-on experience that is highly valued by employers. Gain valuable work experience needed to embark upon an exciting career in the hospitality and tourism industry. Our internship co-ordinators provide support in securing your work placement, leveraging our strategic relationships and partnerships with highly rated employers. During the placement, you will receive hands-on experience, network with industry professionals while working under their experienced direction, allowing you to showcase your skills and knowledge - all under the guidance of dedicated faculty support. Placements provide the opportunity for employers to evaluate students’ performance. Placements are 160 hours (minimum) placement which may be completed full time in the third semester.

Our internship co-ordinator provides direction and assistance for each student in securing a placement.

Industry partners who often provide work placements include:

• Cactus Club Cafe Restaurants
• Fairmont Hotels
• Four Seasons Hotels
• Hilton Hotels
• Hyatt Hotels
• Intercontinental Hotels Group
• Marriott Hotels
• Oliver & Bonacini Restaurants
• RECIPE Unlimited Brands of Restaurants
• Schlegel Villages
• Service Inspired Restaurants - Sir Corp
• Shangri-La Hotels
• JOEY Restaurants
• Radonic Travel Tourism Marketing